We are honored to have hosted you  at our hotel. We would like to take this opportunity to thank you for choosing The Gem Hotel and hope that everything was to your satisfaction.

For us to understand our customer needs and help us improve the quality of service, we would be grateful if you could complete the following questions;

 

 

1 Step 1
GUEST FEEDBACK FORM
How did you here About us
Travel AgentOnlineFriendOther
How Did you hear about us
Survey
BusinessSeminarWorkshopConference
What type of event did you host/attend?
Survey
PoorFarGoodExcellent
How would you rate the overall setup of the meeting/conference room?
Survey
YesNo
Was the seating arrangement suitable for your needs?Yes/No If no, give reasons below
Survey
YesNo
Was the temperature and ventilation of the room comfortable? (Yes/No)
Survey
YesNo
Did the audiovisual equipment (microphones, projectors, screens) function properly? (Yes/No)If No, give reasons
Survey
YesNo
Was the Wi-Fi connection reliable and fast enough for your needs? (Yes/No)
Survey
YesNo
Did you order any food or beverages for your event? (Yes/No)
Survey
PoorFairGoodExcellent
How would you rate the quality of the food and beverages?
Survey
YesNo
Was the banqueting personnel responsive to your needs nd requests? (Yes/No)
Survey
PoorFairGoodExcellent
How would you rate the professionalism and helpfulness of the staff?
Survey
YesNo
Were dietary preferences and special requests accommodated effectively? (Yes/No)
Survey
SlowModerateFast
How would you rate the speed and efficiency of the service?
Survey
PoorFairGoodExcellent
How would you rate the hotel’s cleanliness
Survey
YesNo
Did the hotel meet your expectations for hosting a meeting or conference? (Yes/No)
Thank you for taking the time to give your feedback. Your invaluable feedback is very important to us.
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